Support the logging, prioritization, tracking and resolution of end user incident requests to maintain SLA and service expectations.Support and troubleshoot first level end-user incidents generated by phone, self-serve and email.Document all incident
22/07/2022 - APPCAST Emploi Bilingual Service Desk, End User ServicesAnalyst is responsible for building relationships within the IT organization to drive Process Improvements & Operational excellence. Ciena makes your social / entertainment / business existence REAL. Collaborate with application owners/ stakeholders and end-users (...
31/12/2021 - Ciena Emploi Business Analyst, End User ProductivityAnalystServus's End User Support Analyst is responsible for interacting with all levels of the organization and serves a key role within the organization to leverage IS Services to meet Business needs and objectives. Consideration will be given to those that have the following licen...
28/10/2021 - Joveo Emploi Servus Credit Union: End User Support Analyst IAnalyst will be responsible for working closely with different business areas to define and drive technology-enabled solutions, with a strong focus on application development and system integrations with the necessary stability, usability, and scalability. The IT Business Sys...
26/05/2023 - APPCAST Emploi Sr. Business Systems Analyst (Site Services, Security and Resilience)analyst to join our delivery team. This includes developing a thorough understanding of the Client’s requirements and applying industry best practices and detailed knowledge of the Salesforce platform to design an optimal solution...
12/04/2023 - APPCAST Emploi Salesforce Business Analyst - Financial ServicesAnalyst. As a Client Services Centre Analyst you will follow Information Technology best practices, protocols and methodologies (incident, problem, change, release, and configuration management), while providing clients with efficient and competent 1st level technical support ...
06/02/2023 - APPCAST Emploi Client Services Centre AnalystPartner with the Finance Engineering team to support internally developed software initiatives and integrate internal solutions into NetSuite and other finance systems . Key team member in systems security & SOX compliance. Dee
31/01/2023 - Opendoor Emploi NetSuite Systems Analyst III...
30/01/2023 - Metrolinx Emploi Senior Business Analyst, Support ServicesAnalyst to support our team’s rapid growth. Bachelor’s degree in a discipline relevant to analytics and/or client services (For example Business, Marketing, Maths, Economics, Political Science, International R...
29/01/2023 - Jobicy Emploi Client Services Analyst (Product Management)Requirements and Scope Management – assisting the business in building upon the project definition, description and vision document, which may include scope, risk, and identification of stakeholders; planning, coordinating, and creating written docum
28/01/2023 - Flexton Inc. Emploi IT Business Analyst IIIAnalyst - Business Line Advisory Services (BLAS). Business Analyst and Project Management positions). Essential Experience for a Business Analyst position:. Recent working experience* collaborating with Information Management (IM) and/or Information Technology (IT) specialists from a business analys
26/01/2023 - Statistics Canada Emploi Analyst - Business Line Advisory Services (BLAS)Analyst - Business Line Advisory Services (BLAS). Recent working experience* from a business analyst perspective contributing to the delivery of at least two (2) IM/IT projects using industry standard methodologies and/or best practices (e. Experience working with business users to gather and docume
22/01/2023 - Treasury Board of Canada Secretariat Emploi Analyst - Business Line Advisory Services (BLAS)